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Get a voucher worth IDR 189,000 from your Discovery Set purchase and redeem it for your full bottle of Normal Estate fragrance Close

Shipping Policy


To return your product, you should mail your product to our office. Details will be sent to you by contacting us at

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over IDR 500.000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

All packages will be covered with insurance from SiCepat / Grab / AnterAja (for domestic shipment in Indonesia).